Frequently Asked Questions
Is there anything else you want to know about charging? If your question is not answered below, please contact us.
How long does it take to recharge?
You can easily calculate how long it takes to charge your electric car. The battery of an electric car always has a certain capacity, expressed in kWh. For example, if the battery has a capacity of 74kWh and the charging station delivers a power of 7,4kW, it will take 10 hours (74/7.4 = 10) to fully charge the completely discharged battery. If you do have to charge while on the road, you can often use a fast charger. You can fill a large part of the battery in a short time so you are quickly back on the road.
What is the UK Legislative position on EV charging?
The UK Government has announced a £40 million investment in the electric vehicle charging infrastructure. All new homes could be fitted with an electric vehicle charging point. The government has supported 100,000 domestic charging points through the OLEV support grant with a maximum of £500 and there is no sign of this being withdrawn. When you have a charging station installed at home, this is legally referred to as "in a private sphere". This means that the charging point does not have to be publicly accessible. In practical terms, it also means that you as the user of the charging station do not have to be authenticated for use. However, that is slightly different if you do not have your own driveway, and therefore park your car in a public area. It is still possible to install a charging station, but this requires the cooperation of the municipality concerned. There is then talk of a "private extension." Public charging stations at shopping centres, offices and companies are called "semi-private", while charging points along the highway and at gas stations are called "public". In the public sphere, rapid charging will mainly be used. With both a semi-private and a public charging point, you as a user will need a charging card or another type of subscription for use.
Will my charging station require maintenance?
A charging station for an electric car does not require periodic maintenance. As simple wipe down with a damp cloth will keep your unit in optimum condition. Make sure that the charging station is powered off at that moment.
What are you entitled to as a lease driver?
Lease car? First, discuss your plans with your leasing company. If you have leased an electric car, the leasing company may give you the option to "Rent a charging station". The charging station is not your property and you will pay contract fees for using the charging station.
Where can I recharge?
Charging your car at home or at work is of course more convenient because you are not waiting around while your car charges. It is also a lot cheaper than charging at a public charging station.
What is the cost of charging?
The price per kWh depends on your energy supplier and is typically between 12p and 14p in the UK. If we take the average price of 13p per kWh, and assume a vehicle battery charge capacity of 74 kWh, it will cost £9.62 (13p x 74 = 9.62) to fully charge a completely empty battery. If you charge your electric car at a public charging station using a charging pass, providers will charge additional costs.
Does each charging station work with my electric car?
To charge an electric car you need the right type of plug which fits both the car and the charging station. In the UK, a type 1 or type 2 plug is always used for both cars and charging stations, so you can just use (almost) all charging stations. In addition, charging stations operate at single-phase or 3-phase, but a single-phase electric car can also be charged at a 3-phase charging station. Do you want to know which charging station fits your car? Click here to go to the selection tool.